New Guide For Disabled People

Minister for Disabled People, Anne McGuire, announced earlier this month the launch of a five point guide that will help public sector organisations to improve the way that they provide information to disabled people.

The guide, written by the Office for Disability Issues (ODI), follows research which shows that a third of disabled people have difficulty accessing goods and services, all too often because the way information is being provided is not good enough.

Launching the document, Ms McGuire said:

"Good quality information is essential in helping all of us in the public sector in providing a quality service. The ODI's research shows that a lack of, or misleading information, can be an important factor preventing disabled people from getting services they need. The new guide outlines five principles for producing better information for disabled people:

1. Ensure that disabled people are involved from the start
2. Provide information through a range of channels and formats 3. Ensure your information meets users' needs 4. Clearly signpost other services 5. Always make it clear who is responsible for the information provided.

I am delighted to launch this guide today as it is vital to ensure that disabled people have quick and easy access to the information they need."

Over 10 million people have rights under the Disability Discrimination Act and they tend to rely on public services more than other people. The Disability Equality Duty requires all public bodies to consider the impact on disabled people of everything they do, and ensuring good access to information is an essential part of this.

Download the guide here

source: GNN

 
 
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