Research Into Noise Exposure From Telephony Equipment

The National Physical Laboratory and Acoustic Safety Programme have joined forces to create the UK's first research and testing organisation focusing specifically on health & safety risks associated with exposure to noise via telephone systems.

The ASP-NPL Acoustic Research Partnership is supported by the Dti, CWU, HSL, NAL(Aus), the DWP and the CCMA. Predominantly this partnership will look at the effects of long-term exposure to noise through telephones as part of a person's working life. The research work will commence in the call centre environment and take in other working arenas in due course.

The research partnership was launched by Lord Hunt, Minister for Health & Safety and Permanent Under Secretary for the DWP, at the Acoustic Safety Conference on 7th & 11th November 2005 and will be focusing on the following campaigns:

• The first 'National Definitions of Acoustic Shock', its psychological and physiological symptoms and any possible mitigating solutions
  

• A qualified and impartial test of the protective and sound quality capabilities of telephony equipment and personal sound delivery systems leading to the publication of a Government and Union endorsed 'Independent Telephony Equipment Report'
  

• A widespread National study into the cause and effect of noise interference and acoustic shock occurring via telephone systems, leading to a 'National Acoustic Safety Study Report' for the consideration of technology, health and legislative measures.

Source: Acoustic Safety Programme

Designed, Hosted and Maintained by Union Safety Services